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The best way to contact Orbi Solutions is by our Support Help Desk on-line 24 hours a day. Click here to enter in our Help Desk On-line!! You can also contact us by e-mail using these addresses:
- support[at]orbi[dot]com
- Support questions, problems with account setup or configuration, problems with your Web site.
- info[at]orbi[dot]com
- New inquiries about our services, or questions about special arrangements.
- [at]orbi[dot]com
- Inquiries about pending accounts and domains. See also the
Signup System.
- upgrade@orbi.com
- Inquiries about requests for add-ons and upgrades. See also the
Upgrade System.
- billing[at]orbi[dot]com
- Inquiries about billing status, statement requests, and payment information.
- abuse[at]orbi[dot]com
- Complaints about any abusive practices related to our service.
We do not tolerate "Spam™" or other abuses; please let us know if any of our users engage in these acts!
- urgent[at]orbi[dot]com
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If you have a genuinely URGENT problem, please send one message to
urgent[at]orbi[dot]com.
Genuinely urgent problems include an inability to reach your domain name or Web site from more than one local provider, inability to login to an account that has successfully been used before, and security breaches. Please do not abuse this service.
If you need to sign up for a new account, please use the
Signup System. If you need to request an upgrade or add-on for an existing account, please use the Control Panel.
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